B.1) The Highware Training Delivery System reflects Highware know-how:

B.1.1) HTDS is baseline for all education and training operations using Highware brand.

B.2) Highware brand for education and training operations reflects:

B.2.1) conformance of terminology with professionally recognized and qualified standards and best practices,
B.2.2) assurance of:
- homogeneity in language,
- and relevance for management,
B.2.3) adequate application of selected techniques after training,
B.2.4) installation of a working environment where learners are encouraged to excel and to develop themselves personally and professionally.